Refund policy

Due to the nature of our catalog being made from the finest coffee beans bagged (and if chosen, roasted) to order combined with the subjective tastes of coffee, all sales are final and returns will not be accepted.  

If you failed to receive your product, or have questions or concerns about how to brew roast or brew your coffee, reach out to our one of our experts at support@untoldcoffeelab.com. An expert from our customer service team will respond to you as soon as possible and get you the information you need!